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title: Archived | Help Desk
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1. [Help Desk](https://helpdesk.possip.com/knowledge)
2. [Archived](https://helpdesk.possip.com/knowledge/archived)

# Archived

- [How to Format and Send a List of Schools](https://helpdesk.possip.com/knowledge/how-to-format-a-list-of-schools-1)
- [Quick Links to Instructions for Formatting Different Contact Lists for Pulse Checks](https://helpdesk.possip.com/knowledge/contact-lists-for-parent-staff-and-student-pulse-checks)
- [Best Practices for Starting Staff Pulse Checks](https://helpdesk.possip.com/knowledge/best-practices-for-starting-staff-pulse-checks)
- [What Is a Staff Pulse Check?](https://helpdesk.possip.com/knowledge/what-is-a-staff-pulse-check)
- [How to Format and Upload a Contact List for Staff or Team Pulse Checks](https://helpdesk.possip.com/knowledge/how-to-format-and)
- [Promoting Student Pulse Checks](https://helpdesk.possip.com/knowledge/communications-template-for-student-pulse-checks)
- [Best Practices for Student Pulse Checks](https://helpdesk.possip.com/knowledge/best-practices-for-student-pulse-checks)
- [English and Spanish Social Media Graphics Announcing Possip to Staff](https://helpdesk.possip.com/knowledge/english-and-spanish-archived)
- [New Platform Navigation: Released February 22, 2024](https://helpdesk.possip.com/knowledge/new-platform-navigation-released-february-xx-2024)
- [New 'District Bonus Question Enhancements (BQE)' feature: Released April 2, 2024](https://helpdesk.possip.com/knowledge/new-1)
- [New Possip School Report: Released October, 2023](https://helpdesk.possip.com/knowledge/new-enhanced-possip-report-released-october-17-2023)
- [English and Spanish Social Media Graphics Announcing Possip to Students](https://helpdesk.possip.com/knowledge/english-and-spanish-social-media-graphics)
- [New 'Possip Speed Read': Released August 30, 2023](https://helpdesk.possip.com/knowledge/new-report-updates-release-august-30-2023)
- [New Bonus Question District Graph: Released April 12, 2023](https://helpdesk.possip.com/knowledge/new-district-bonus-questions-g)
- [New 'Admins Adding Admins' (AAA) feature: Released July 10, 2023](https://helpdesk.possip.com/knowledge/new)
- [New 'Reports Viewed' Export: Released May 12, 2023](https://helpdesk.possip.com/knowledge/new-reports-viewed-export-released-april-27-2023)
- [New Unreported Responses Export: Released May 1, 2023](https://helpdesk.possip.com/knowledge/new-unreported-responses-export-released-april-xx-2023)
- [New Praise Report Export: Released Mar. 30, 2023](https://helpdesk.possip.com/knowledge/exporting)
- [New Possip Platform Landing pages: Released May 8, 2024](https://helpdesk.possip.com/knowledge/new-user-landing-pages-released-may-8-2024)
- [How School Leaders Use Feedback for Student Retention Goals](https://helpdesk.possip.com/knowledge/etoile-academy-on-using-feedback-for-quick-solutions-and)
- [How School Leaders Manage Follow-up on Parent Sentiment and Questions](https://helpdesk.possip.com/knowledge/liberty-steam-on-their-possip-councils-way-of-reading-reports)
- [How KIPP NYC rolled out Possip for their team (Bonus: planning document inside!)](https://helpdesk.possip.com/knowledge/how-kipp-nyc-rolled-out-possip-for-their-team-bonus-planning-document-inside)
- [How Uplift Education Regionally Supports Schools with Follow-up](https://helpdesk.possip.com/knowledge/uplift-education-on)
- [Preparing Parents & Teams for Possip: Video Session](https://helpdesk.possip.com/knowledge/preparing-parents-teams-for-possip)
- [Closing the Feedback Loop](https://helpdesk.possip.com/knowledge/possip-academy-closing-the-feedback-loop)
- [Understanding Bonus Questions (BQs)](https://helpdesk.possip.com/knowledge/understanding-bonus-questions)
- [Asking the Right Question](https://helpdesk.possip.com/knowledge/asking-the-right-question-possip-retreat)
- [How Listening Can Lead to Less Work](https://helpdesk.possip.com/knowledge/how-listening-can-lead-to-less-work)
- [Telling Your Impact Story](https://helpdesk.possip.com/knowledge/telling-your-impact-story)
- [Elevating Staff Voice](https://helpdesk.possip.com/knowledge/elevating-staff-voice)
- [Possip Platform Overview](https://helpdesk.possip.com/knowledge/possip-platform-overview)
- [Pulse 360](https://helpdesk.possip.com/knowledge/360)
- [Pulse Explore](https://helpdesk.possip.com/knowledge/pulseexplore)
- [Long-Form Surveys](https://helpdesk.possip.com/knowledge/strategic-surveys)
- [Strategic Planning for K-12 School Districts](https://helpdesk.possip.com/knowledge/360-plus-follow-up-center)
- [Possip Membership Portal: Resources for Leadership and Development](https://helpdesk.possip.com/knowledge/possip-resources-for-leadership-and-development)
- [Read First: Best Practices for Creating Contact Lists](https://helpdesk.possip.com/knowledge/be)
- [Teacher and Grade Communication](https://helpdesk.possip.com/knowledge/teacher-and-grade-communication)
- [Possip Settings Page Links and Instructions](https://helpdesk.possip.com/knowledge/possip-settings-pages)
- [How to Format and Upload a Contact List for Pulse Checks](https://helpdesk.possip.com/knowledge/how-to-format-and-upload-a-contact-list)
- [How to Format and Upload a List for Student Pulse Checks](https://helpdesk.possip.com/knowledge/how-to-format-and-upload-a-list-for-student-pulse-checks)
- [How to Add or Remove a Contact from Possip](https://helpdesk.possip.com/knowledge/how-to-add-or-remove-a-contact-from-possip)
- [How to Update Contact Information](https://helpdesk.possip.com/knowledge/how-to-update-contact-information)
- [When to Ask a Bonus Question in Your Pulse Check: Second, First, or By Itself](https://helpdesk.possip.com/knowledge/different-bonus-questions)
- [Get even more from your Pulse Checks with a Data Package](https://helpdesk.possip.com/knowledge/getting-even-more-from-your-data-with-a-data-package)
- [5 Reasons Why Closing the Collective Feedback Loop Matters](https://helpdesk.possip.com/knowledge/5-reasons-why-closing-the-feedback-loop-matters)
- [Exporting Attendance Check Results](https://helpdesk.possip.com/knowledge/exporting-attendance-check-results)
- [How to View Responses to the Bonus Question as a District Admin](https://helpdesk.possip.com/knowledge/how-to-view-responses-to-the-bonus-question-as-a-district-admin)
- [Pulse Check Report for Multiple District Accounts](https://helpdesk.possip.com/knowledge/aggregatereport)
- [How To See if Your School Admins Are Viewing Reports](https://helpdesk.possip.com/knowledge/how-can-i-go-in-and-tell-if-all-of-my-admin-have-logged-in-to-access-possip-for-their-school-site)
- [Introduction to the Possip Bonus Question](https://helpdesk.possip.com/knowledge/introduction-to-bonus-questions)
- [How to Input a BQ First](https://helpdesk.possip.com/knowledge/how-to-schedule-bonus-questions)
- [How to Add Bonus Questions as an Account Admin](https://helpdesk.possip.com/knowledge/creating-a-bonus-question-bank)
- [Limited Follow-Up Needed](https://helpdesk.possip.com/knowledge/limited-follow-up-needed)

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## Live Links

- [How to Schedule a Bonus Question](https://helpdesk.possip.com/knowledge/how-to-schedule-a-district-bonus-question)
- [Updating a Contact's Pulse Check Language Preference](https://helpdesk.possip.com/knowledge/updating-a-contacts-pulse-check-language)
- [Multilingual Letters for Families](https://helpdesk.possip.com/knowledge/multilingual-letters-for-families)
- [Templated Messages for Introducing Pulse Checks](https://helpdesk.possip.com/knowledge/language-blurbs-for-pulse-checks)
- [Video Announcing Possip to Parents](https://helpdesk.possip.com/knowledge/parent-video-announcing-possip)
- [Watch How a Possip Partner Introduced Pulse Checks to Their Families](https://helpdesk.possip.com/knowledge/how-one-customer-introduced-pulse-checks-to-their-families)
- [Beginning of the Year](https://helpdesk.possip.com/knowledge/beginning-of-the-year)
- [Academics: Curriculum & Support](https://helpdesk.possip.com/knowledge/academics-curriculum-support)
- [Middle of the Year](https://helpdesk.possip.com/knowledge/mid-year)
- [End of the Year](https://helpdesk.possip.com/knowledge/end-of-the-year)
- [Attendance](https://helpdesk.possip.com/knowledge/attendance)
- [Carline and Bus Transportation](https://helpdesk.possip.com/knowledge/carline-and-bus-transportation)
- [District/School Communication](https://helpdesk.possip.com/knowledge/communication)
- [Registration and Enrollment](https://helpdesk.possip.com/knowledge/registration-enrollment-re-enrollment)
- [Student Experience, Support, and Resources](https://helpdesk.possip.com/knowledge/student-experience-support-and-resources)
- [Operations and Facilities](https://helpdesk.possip.com/knowledge/operations-and-facilities)
- [Teacher Appreciation & Praise BQs](https://helpdesk.possip.com/knowledge/teacher-appreciation)
- [Safety](https://helpdesk.possip.com/knowledge/saftey)
- [Introducing Pulse Checks to Your Community with Flyers](https://helpdesk.possip.com/knowledge/possip-survey-qr-code-flyer)
- [AI: Surveying Families for Their Opinions](https://helpdesk.possip.com/knowledge/ai-surveying-families-for-their-opinions)
- [Family Engagement](https://helpdesk.possip.com/knowledge/family-engagement)
- [One-Pagers on Pulse Checks to Inform Staff](https://helpdesk.possip.com/knowledge/one-pagers-on-family-pulse-checks-to-inform-staff-and-admin)
- [Video Announcing Possip to Staff](https://helpdesk.possip.com/knowledge/video-announcing-possip-to-staff)
- [English and Spanish Social Media Graphics Announcing Possip to Your Community](https://helpdesk.possip.com/knowledge/english-and-spanish-social-media-graphics-announcing-possip-to-staff)
- [How to Check Your Documents](https://helpdesk.possip.com/knowledge/how-to-check-your-documents)
- [Sharing Pulse Check Results to Your Community: Template](https://helpdesk.possip.com/knowledge/sharing-pulse-checks-to-your-community-template)
- [Explaining Anonymity & How Possip Surveys Work](https://helpdesk.possip.com/knowledge/explaining-anonymity-how-possip-surveys-work)

See less ▼

- [Getting Started](https://helpdesk.possip.com/knowledge/getting-started#main-content)

    - [Account Setup and Admin Management](https://helpdesk.possip.com/knowledge/getting-started#account-setup-and-admin-management)
    - [Proof of Consent](https://helpdesk.possip.com/knowledge/getting-started#proof-of-consent)
    - [Managing User Contact Lists](https://helpdesk.possip.com/knowledge/getting-started#managing-user-contact-lists)
    - [Promotional Materials](https://helpdesk.possip.com/knowledge/getting-started#promotional-materials)
    - [Terms, Policies, and Data Security](https://helpdesk.possip.com/knowledge/getting-started#terms-policies-and-data-security)
- [Account Settings](https://helpdesk.possip.com/knowledge/account-settings#main-content)

    - [Account Management](https://helpdesk.possip.com/knowledge/account-settings#account-management)
    - [Pulse Check™ Settings](https://helpdesk.possip.com/knowledge/account-settings#pulse-check-settings)
- [How to Use Possip Platform](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#main-content)

    - [Accessing the Possip Platform](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#accessing-the-possip-platform)
    - [Report Basics](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#report-basics)
    - [Report Sections](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#report-sections)
    - [Reports For Organization/District Leaders](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#reports-for-organization-district-leaders)
    - [Dashboards](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#dashboards)
    - [Closing Feedback Loop](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#closing-feedback-loop)
    - [Exporting Data](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#exporting-data)
    - [Sharing Praise](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#sharing-praise)
    - [Social Media & Communications](https://helpdesk.possip.com/knowledge/how-to-use-possip-platform#social-media-communications)
- [Pulse Checks®️](https://helpdesk.possip.com/knowledge/pulse-checks%EF%B8%8F#main-content)

    - [All About Pulse Checks](https://helpdesk.possip.com/knowledge/pulse-checks%EF%B8%8F#all-about-pulse-checks)
    - [Bonus Questions](https://helpdesk.possip.com/knowledge/pulse-checks%EF%B8%8F#bonus-questions)
    - [Promo Items for Schools or Districts](https://helpdesk.possip.com/knowledge/pulse-checks%EF%B8%8F#promo-items-for-schools-or-districts)
    - [Promo Items for Organizations](https://helpdesk.possip.com/knowledge/pulse-checks%EF%B8%8F#promo-items-for-organizations)
    - [Promo Items for Students](https://helpdesk.possip.com/knowledge/pulse-checks%EF%B8%8F#promo-items-for-students)
- [Flexible Surveys](https://helpdesk.possip.com/knowledge/flexible-surveys#main-content)

    - [Promotional Materials for Flexible Surveys](https://helpdesk.possip.com/knowledge/flexible-surveys#promotional-materials-for-flexible-surveys)
    - [Templates for Flexible Surveys](https://helpdesk.possip.com/knowledge/flexible-surveys#templates-for-flexible-surveys)
- [Bonus Questions](https://helpdesk.possip.com/knowledge/bonus-questions#main-content)

    - [Bonus Questions by Topic](https://helpdesk.possip.com/knowledge/bonus-questions#bonus-questions-by-topic)
    - [Bonus Questions for Businesses, Nonprofits, & Organizations](https://helpdesk.possip.com/knowledge/bonus-questions#bonus-questions-for-businesses-nonprofits-organizations)
    - [Bonus Questions for K-12 Schools and Districts](https://helpdesk.possip.com/knowledge/bonus-questions#bonus-questions-for-k-12-schools-and-districts)
    - [Bonus Questions for Higher Education](https://helpdesk.possip.com/knowledge/bonus-questions#bonus-questions-for-higher-education)
- [Archived](https://helpdesk.possip.com/knowledge/archived#main-content)

    - [Live Links](https://helpdesk.possip.com/knowledge/archived#live-links)

- [Default HubSpot Blog](https://possipit-5933397.hs-sites.com/blog)

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