---
title: How to Increase Response Rates
description: A few tips to help you hear from more of your community!
---
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# How to Increase Response Rates
## A few tips to help you hear from more of your community!
If you’ve sent a few Pulse Checks this year, you might have noticed that your first Pulse Check has more replies than your most recent Pulse Check. **That isn’t atypical.** It is common for the first Pulse Check to have more comments and questions.
### **3 Ways to Keep Your Community Engaged**
### **1. The Possip** [Bonus Question](https://helpdesk.possip.com/knowledge/bonus-questions?utm_campaign=CX%3A%20Current%20Customer%20Newsletter&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-9su_oRH13ISVCB2WPJUCFecB1y8ldd12MawFCdbPFtt2hZ-xqs_oQ9eErxzdjp_gV-2QmF&hsLang=en#sample-family-bonus-questions) 💬
Bonus Questions (BQs) engage your community in a personal or time-sensitive way. Bonus Questions give you the chance to ask your community members, families, staff, or students specific questions about topics relevant to your community. Adding 2-4 BQs over the course of the year can increase your response rate by 20%. Close-ended Bonus Questions can be particularly helpful - the type where respondents pick their answer from a list you suggest! Here's some [suggestions](https://helpdesk.possip.com/knowledge/bonus-questions?utm_campaign=CX%3A%20Current%20Customer%20Newsletter&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-9su_oRH13ISVCB2WPJUCFecB1y8ldd12MawFCdbPFtt2hZ-xqs_oQ9eErxzdjp_gV-2QmF&hsLang=en#sample-family-bonus-questions) for you.
### **2.** [Promote](https://helpdesk.possip.com/knowledge/resources-for-promoting-possip?utm_campaign=CX%3A%20Current%20Customer%20Newsletter&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-9su_oRH13ISVCB2WPJUCFecB1y8ldd12MawFCdbPFtt2hZ-xqs_oQ9eErxzdjp_gV-2QmF&hsLang=en) **🏷️**
We all know habits take time to build. Reminding your community of Pulse Checks via social media and newsletters encourages them to participate routinely. Some partners like to include a "Possip Corner" - which serves as a routine reminder ahead of the Pulse Check. We've provided [promotional files and materials](https://helpdesk.possip.com/knowledge/resources-for-promoting-possip?utm_campaign=CX%3A%20Current%20Customer%20Newsletter&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-9su_oRH13ISVCB2WPJUCFecB1y8ldd12MawFCdbPFtt2hZ-xqs_oQ9eErxzdjp_gV-2QmF&hsLang=en) for you to help you get started!
### **3.** [Closing the Feedback Loop](https://helpdesk.possip.com/knowledge/closing-the-feedback-loop?utm_campaign=CX%3A%20Current%20Customer%20Newsletter&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-9su_oRH13ISVCB2WPJUCFecB1y8ldd12MawFCdbPFtt2hZ-xqs_oQ9eErxzdjp_gV-2QmF&hsLang=en)**📚**
Whether you have [Possip 360](https://helpdesk.possip.com/knowledge/360?hsLang=en) scripts, or like to summarize Pulse Check results in another way, it’s important to let your community know their voices are heard. Following the Pulse Check, you can include a summary of what you heard and action steps you plan to take.
### Customer Spotlight
Shoutout to Spring Lake Park’s Westwood Intermediate & Middle School for the way they Close the Feedback Loop with families - keeping them informed about praises, feedback, and next steps!
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