The 'Year Insights' (District) Dashboard, with an updated interface, can give you greater visibility into your sentiment, response rates, percentage of reports checked, and language data.
Tell your impact story using the Year Insights Dashboard.
- Easily share what areas have been top for praise and feedback this year
- Monitor response rates and reports checked
- Get stats on what languages you're reaching parents in
- And more!
Viewing the Dashboard
STEP 1: Log in to https://www.weeklypossip.com/login.
STEP 2: Click "Year Insights."
Dashboard Menu
Once you are on the dashboard page, you will notice a menu with information on the number of accounts in your district/network, the percentage of admins who have logged in, the number of active parent or staff contacts in your accounts, and the percentage of contacts that are inactive (that have unsubscribed or opted-out of Possip).
You can click into each of the icons for more specific information on school accounts, admins who've logged in, active contacts, and inactive contacts.
Click "Filter by Year" on the top menu to toggle between school years. If you have used Possip in previous years, you can look at past data.
Cumulative Response Rate and Average Sentiment Score™
Beneath the header, you will see information on cumulative response rate, which helps you determine the percentage of contacts you’ve heard from thus far based on your total enrollment.
When you click "view more," you will be directed to a page with summary information on how many contacts you've heard from this year, their SMS details, and email details.
You will also see a menu that will break down information on the number of contacts heard from (cumulative voice), the percentage heard from (cumulative response rate), the number of surveys taken by text, the percent taken by text, the number of surveys taken by email, and the percentage of surveys taken by email.
Average Sentiment Score™
On the main dashboard, you will see the average Sentiment Score™ for each account (school or staff). The Sentiment Score™ indicates where accounts stand in terms of happiness (the sentiment question). When you click "view more" you will be able to see a view of "yes," "no," and "mostly" response percentages.
Reports Viewed
Further down in the dashboard, you will see the percentage of school/staff reports viewed.
When you click "view more," you will be directed to a more specific drill down of how many reports have been viewed for each account. "Select Report Date" to see what week a report wasn't viewed.
Praise and Feedback Categories
In the dashboard, you can now easily see where praise and feedback for the district is primarily concentrated. The percentages are aggregated based on the entire school year.
You can also click "wow praise" and "wow feedback" to see a selection of comments that represent those categories.
Language Breakdown
The language breakdown shows you what percentage of respondents are replying to Pulse Checks™ in various languages based on language information you've provided. If a contact's language is unknown, their language will be labeled as undefined in this table in Possip.
Have a question about the Dashboard or feedback on it? Email us at support@possip.com.